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Smartinhalers

Software

FAQs

Frequently Asked Questions

HOW LONG DOES THE BATTERY LAST?
HOW LONG CAN A SMARTINHALER HOLD INFORMATION BEFORE IT NEEDS TO BE DOWNLOADED?
CAN THE SMARTINHALER BE TRIGGERED UNINTENTIONALLY? FOR EXAMPLE IN A SCHOOL BAG?
WHAT IF I DO NOT WANT A REMINDER OR LCD SCREEN ON MY SMARTINHALER?
CAN THE SOFTWARE DETECT DOSE DUMPING?
CAN SMARTINHALERS BE RE-ASSIGNED WITH MULTIPLE PARTICIPANTS AT DIFFERENT TIMES?
WHAT SMARTINHALER DO I SELECT FOR THE FOLLOWING LIST OF MEDICATIONS?
HOW DOES SMARTINHALERLIVE WORK?
CAN SPACERS BE USED WITH SMARTINHALERS?
WHAT SMARTINHALERS DO I NEED DOCKING STATIONS FOR?

HOW LONG DOES THE BATTERY LAST?

SmartTrack Minimum 12 months for typical use (2-4 doses per day with reminder enabled). AAA Battery, user replaceable.
Smartinhaler Tracker Minimum 12 months for typical use (2-4 doses per day with reminder enabled). Battery not replaceable by user.
SmartTurbo Minimum 12 months for typical use. Battery not replaceable by user.
Smartinhaler Tunes Minimum 3 months before recharging is required.
SmartinhalerLiveTM Minimum 3 months before recharge depending on upload frequency.

HOW LONG CAN A SMARTINHALER HOLD INFORMATION BEFORE IT NEEDS TO BE DOWNLOADED?
Indefinitely until it is uploaded to the software. If the battery goes flat, data stored in the device will remain and can be uploaded when the battery is replaced or recharged. Note however that once the battery goes flat, the device will stop monitoring.

CAN THE SMARTINHALER BE TRIGGERED UNINTENTIONALLY? FOR EXAMPLE IN A SCHOOL BAG?
If the unintentional triggering is of sufficient force to cause the medication to dispense, then the Smartinhaler will record the actuation event. Note however that actuation logging is internal to the Smartinhaler, and is therefore protected from tampering.

WHAT IF I DO NOT WANT A REMINDER OR LCD SCREEN ON MY SMARTINHALER?
Smartinhalers can be supplied without reminder or LCD. If reminders are requested they are switched off at the end of manufacture and will not show or sound unless switched on by the investigator. Smartinhaler reminders are switched on and off via the software, and via the LCD display on Smartinhaler versions that include an LCD.

CAN THE SOFTWARE DETECT DOSE DUMPING?
Yes. The software contains reports that highlight periods where repeated consecutive actuation has occurred. The time window between consecutive doses can be changed by the user e.g. 1 minute, 10 minutes etc.

CAN SMARTINHALERS BE RE-ASSIGNED WITH MULTIPLE PARTICIPANTS AT DIFFERENT TIMES?
We recommend devices are not re-used.

WHAT SMARTINHALER DO I SELECT FOR THE FOLLOWING LIST OF MEDICATIONS?

Advair Diskus
SmartDisk
Xopenex HFA
SmartTrack for Xopenex
Advair/Seretide pMDI (Dose Counter Version)
SmartTrack
Advair/Seretide pMDI (NO Dose Counter Version)
Smartinhaler Tracker for Seretide
Flovent/Flixotide pMDI (Dose Counter Version)
SmartTrack
Flixotide pMDI (NO Dose Counter Version)
Either Smartinhaler Tracker for Flixotide or SmartTrack for Flixotide
Ventolin HFA (Dose Counter Version)
We are currently fine tuning the SmartTrack to work with Ventolin HFA – contact us for further information.
Ventolin (No Dose Counter Version)
Smartinhaler Tracker for Ventolin
Serevent (No Dose Counter Version)
Smartinhaler Tracker for Serevent
Symbicort Turbuhaler
SmartTurbo
Pulmicort Turbuhaler
SmartTurbo
QVar
Contact us
ProAir
Contact us
Others
Contact us. If a compliance monitor is not available for the medication you are intending to use in your trial, we can provide a solution for this at an additional customization fee. Please contact us  to discuss your requirements.

HOW DOES SMARTINHALERLIVE WORK?
SmartinhalerLive devices send compliance information back to the SmartinhalerLive website automatically on a scheduled or event driven basis. Uploaded compliance and device diagnostic information can be viewed at www.SmartinhalerLive.com. SmartinhalerLiveTM can provide real time alerts in the event that a trial participant is either forgetting to use their prescribed medication, or is overusing their emergency medication.

CAN SPACERS BE USED WITH SMARTINHALERS?
Yes.

WHAT SMARTINHALERS DO I NEED DOCKING STATIONS FOR?
SmartTrack.

Please contact us if your question is still unanswered.

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